This article provides you with all information on renewing an existing eHerkenning.
General information on renewals
Renewing your own eHerkenning
Renewal by an Authorization Manager
Renewing a cancelled/terminated eHerkenning
Finalizing an existing Renewal request
No renewal
General information on renewals
Two months prior to the eHerkenning' end date, we will notify you through e-mail two times.
This e-mail contains a link to start the renewal process. If your organization has an Authorization Manager within Reconi, this person will be notified too. The Authorization Manager can easily renew your eHerkenning through My Reconi. Didn't you receive the renewal notification? Please check your SPAM folder, or logon to My Reconi to renew your eHerkenning.
Renewing your own eHerkenning
If your organization doesn't have an Authorization Manager, you can only renew the eHerkenning yourself. If you are the Authorization Manager yourself, you can only renew your own eHerkenning (including the Authorization Manager-role) yourself.
In both cases mentioned above, a so-called Registration form is required. This will be generated during the online process, and it can be downloaded as one of the final steps in the renewal process.
Do you want to add additional authorizations during the renewal? Or do you want to become an Authorization Manager? In that case, you can just follow the steps for adding these, and your eHerkenning will also be Renewed with the selected duration. Click here for the step-by-step guide.
If there's an Authorization Manager within your organization, this person can renew your eHerkenning through My Reconi without the requirement for a signed form.
Do you still want to initiate the renewal yourself? Please follow the steps below:
1. Please Log onto My Reconi
2. Select 'My Account' and 'My Authorizations'. A new screen will appear.
3. Click 'Renew authorizations' at the bottom of the screen.
4. Select the organization for which you want to renew your Authorizations.
5. The organization details are shown. If these are correct, please click 'next'.
6. Your personal details are shown. If these are correct, you can click 'next'.
7. Choose the authorizations you want to renew, and select the desired duration.
If the 'authorizations' step displays an error message saying 'no authorizations were found', your authorizations are expired. Please follow the steps to add an authorization by clicking here.
8. Click “Next. The step that now appears may differ for each application:
Are you listed with the Chamber of Commerce as an Solely Authorized Director? Then you can -if applicable- add your other organizations here.
Do you have another authority with the Chamber of Commerce, or are you not listed as a director? Then you can specify who the other directors are in this step. For more information on the minimum number of directors per situation, click here.
9. Select whether you want to add a CoC extract yourself, or whether we should request it on your behalf (a fee is charged if we request an Extract).
10. Check the billing information, and if necessary, enter your own reference at 'PO/Reference Number'. This is an optional field which you can also leave blank if its not necessary for you/your organization to include a reference on the invoice. After this, 'please click 'next'.
11. An overview of your renewal request will appear. Please check that all data is correct, and read the terms and conditions. Is everything correct? Check off the agreement statement, then select 'Agree'.
12. Add the files listed on-screen.
13. Click 'Next' to finalize the application, and select the desired payment method. After the payment, additional steps are still required.
14. Download the registration form, and save this file. Print the document, and please send it to us with the original signatures. In most cases, it's required to send this form by post. In this last step, you can also change your application into an priority application (extra costs apply).
Renewal by an Authorization Manager
As an Authorization Manager, an overview of all Reconi eHerkenning is available in My Reconi. You can also renew users' eHerkenning through my Reconi. It's not possible to renew your own authorizations or those of other Authorization Managers. You can renew your own Management Authorizations by following the regular process mentioned above.
If you want to renew the authorizations of other users within your organization, please follow the steps below:
1. Log onto My Reconi
2. Select 'Administrate'and 'Authorizations'.
3. Click the renewal-button or the 'renew authorizations' button:
4. Select the organization which is due for renewal, and click 'next'. The organization details are shown, if these are correct please click 'next'.
Do you want to renew authorizations for multiple organizations? Please do this one-by-one. It's possible to renew multiple users' authorizations in one application, however it's not possible to renew multiple organizations at once.
5. Please select 'add user' to manually select the users due for renewal.
It's also possible to renew all eHerkenning means with a certain end date by clicking 'Expiring Authorizations'. After clicking this option, you can enter a date. All eHerkenning users which expire before this date, will be added to the renewal application if desired.
6. After selecting (all) users, please click 'next'. An overview of all the selected authorizations and pricing is shown. Select the desired duration and click 'next'.
7. An overview with (all) users is shown. Please read the terms and conditions carefully, and check the box if you agree. Click 'Approve' to finalize the renewal process.
8. In most cases, the renewal is finalized immediately. In some cases however, the users receive an e-mail in which they can confirm the renewal.
All applications done from your role as Administrator will be invoiced on the 1st of the next month. More info on invoicing can be found by clicking here.
Renewing a cancelled/terminated eHerkenning
If your eHerkenning has already expired, there are two different scenarios in which the steps vary. The situations are listed below:
-If you still have active authorizations for other organizations, you can still renew the expired organization by adding it as an extra organization. Please click here for a step-by-step guide.
-All your authorizations are expired. It's not possible to log onto My Reconi anymore.
In this case, you can't renew the expired eHerkenning. Please apply for a (new) eHerkenning by clicking here.
Finalizing an existing Renewal request
If you haven't finalized your renewal application, please logon to My Reconi and select 'My Account' and 'My Requests'. Your renewal application is shown. Please click the pencil-icon on the right side to continue your application.
Are you having difficulties logging into your application because your eHerkenning is expired whilst the renewal request is still pending? Please click here to log onto your renewal application.
No renewal
eHerkenning is a personal and non-transferable login means. If you're leaving the company, your successor can apply for their own, personal, eHerkenning.
Did your predecessor (unjustfully) share their credentials with you? In that case it's not allowed to renew or use this person' eHerkenning. Please apply for an eHerkenning by clicking here.